Admin Verification

Opening

Subscription Purchase Notification Email

1

Open the mailbox used for purchase notifications

2

Locate the new subscription purchase email

3

Review the sender, subject, and content

4

Open Events and Logs section

5

Review the included member and purchase details

Closing

Result: Admin can confirm that the purchase notification was received

Opening

How to Verify a New Subscription Purchase in Alpaca

1

Review the Subscription section after payment for the new subscription plan by the customer

2

Confirm the purchased plan

3

Confirm that the purchase is active

Closing

Result: Admin can verify that the purchase was created correctly

Opening

How to Review Purchase Price and Promo Code

1

Open the New touch> Choose the patient> Complex form> Subscription tab

2

Open the subscription details if needed

3

Review the purchase price

4

Review the applied promo code if used

5

Confirm the final amount

Closing

Result: Admin can verify the subscription price and promo code

Opening

How to Review the Primary Wellness Specialist and Booking Restriction

1

Open the Subscription section

2

Open the active subscription details by clicking on the Subscription plan name

3

Review the assigned Primary Wellness Specialist (Main specialist on the Specialists tab)

4

Open the booking flow if needed (Services tab)

5

Confirm that only the allowed specialist is available

Closing

Result: Admin can verify the member’s specialist restriction

Opening

How One-Time Specialist Consultations Work

1

Open the Subscription section

2

Review the assigned Primary Wellness Specialist for the paid subscription

3

Open the purchased one-time service or add-on

4

Start booking for the one-time service

5

Confirm that the relevant specialist is available for this service

Closing

Result: One-time services can be booked with the allowed specialist